Ive been trying to get a hold of customer care because the website wont let me into my own account. The stuff on Modcloth always looks so cute, but I find the quality isn't always there. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! You can view ourPrivacy Policy hereand unsubscribe at any time. *By entering your email address, you agree to receive ModCloth offers, promotions, and other commercial messages. Returns. Well also show you how to use our Item Return Request product to speed up the process and make your life easier. Call us right away so we can make things right. Ground Economy Shipping on Orders $150+. Your refund will be reduced appropriately. Using our labels will deduct a $5 return shipping fee from your refund amount. Hi, there. Its not uncommon to buy a product and find you dont like it, especially when youre shopping online. Final sale items are not returnable. Discounts are not eligible on shipping fees or taxes. Each purchase you make afterwards will contribute towards your point total. With every Tier Earned, there will be an email notification sent out to the email used to register your ModSquad Rewards account. If it is handwash in cold water it really should be written on the label. With DoNotPay, you can forget about going to a store to file a return request or wasting time navigating confusing websites. It goes against our guidelines to offer incentives for reviews. 5 Easy Ways, What Is Nasty Gal Return Policy? Date of experience: July 26, 2019 Useful1 Share Reply from ModCloth Jul 26, 2019 You can use your points at Checkout to redeem products or discounts! It was packaged and returned. The items you return must not be: They also have a list of products that are non-returnable. If you return an item to ModCloth and dont receive a refund even though you deserve it, you can use our app to demand whats rightfully yours. summersalt returns; June 22, 2022. furnace green surgery repeat prescription. They are available from 9am-8pm ET, Monday-Friday, and will be glad to look into this, as soon as they are able. I'm sorry for the wait with your return. And since this casual mini is sleeveless, it can be layered with your basic tees! What happened, ModCloth? The ModCloth return policy states that you must submit a return request within 30 days of the shipping date for the request to be valid. After our recent site update, the team was receiving extremely high volumes of incoming calls, chats, and emails, and doing their best to get back to everyone, as quickly as possible. This person processed my refund manually but it was for $20 less than I'd paid. Referrals must purchase their items through the direct link provided to their email for you to receive referral benefits. To do so, you have to complete the following five steps: Visit the company's Returns Portal page Enter your order number and other required information Print the return form and the return label Place your item inside a box together with the return form Lets learn more about its ingredients and the research, Your email address will not be published. As of December, 2022, the return charges that Modcloth deducts from your refund are: Modcloths return policy allows for refunds, made to your original form of payment. If using your own shipping method to return, please make careful note of your tracking information, as ModCloth is not responsible for lost or undelivered returns made without the use of our label. Getting a refund for items I returned is taking FOREVER. They are available from 9am-8pm ET, Monday-Friday. Shipping is free on order of $125 or more, which is a ridiculous amount when the shipping cost on $100 of goods is $12. Returns received by ModCloth between 31 and 90 days after the original order shipment date (as printed on your packing slip). Check your inbox or spam folder to confirm your subscription. In the event of a return, any applied discounts/coupons will be forfeited and cannot be used again. Does ModCloth guarantee items with a free return policy? Please be aware that we cannot take responsibility for any lost or damaged packages which are not shipped with our label, and your return shipping costs cannot be reimbursed. Free U.S. I'm sorry that we did not have your item to re-send, and for any frustration that we sadly do not have raw packaging material that we are able to send out to customers. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. I am unable to return them and now both items are no longer final sale on their site, just marked down by 30 percent. Very disappointed with Modcloth. Take photos of your original packing slip receipt and the items you are returning. Final sale items are non-refundable. In general, you have 90 days from the original shipping date to send items back, but to be eligible for a refund to the original payment method, the return must be made within 30 days. The description said cotton/linen but the fabric is actually a very thin polyester - a totally different look than the shot in the ad. Hi, Cece. *By entering your email address, you agree to receive ModCloth offers, promotions, and other commercial messages. Please allow up to 14 business days for your return to be processed upon receipt at our warehouse. From there, pack up your unwanted items along with the return authorization. Our Customer Care team is available via phone, chat, or email, from 9am-8pm ET, Monday-Friday. ** Please be aware that we can only create return labels for customers residing in the contiguous US. Shop New Arrivals $10 Tops & Bottoms Limited Time Only | Shop Now! 7 Methods, Can You Wear Boots In The Summer? Find many great new & used options and get the best deals for NEW Modcloth Skirt Landscape Print XXS Midi Hey, Soul Vista A-line Pockets at the best online prices at eBay! ModCloth will not replace or refund outside the 28 day return window. Disappointed and wont be shopping here again. Joining our rewards program is simple (and free)! Orders can be shipped to: ModCloth Returns, 2250 Roswell Dr., Pittsburgh PA 15205. Ugh. It is not so simple to find a way to delete your Depop account! They will be glad to look into the tracking on your order, and see if they are able to provide any additional information. Learn more about Budget Fashionista and editor/blogger Catherine Brock. It's extortionate compared to other online sites. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Keep in mind that ModCloth counts from the day they send you the package, which means you may have less than 20 days to respond. This is so stupid because basically everything on their website is discounted by only five dollars. Facts to Know, How to Remove Tattoo from Hand? It sounds as though you may have had a connection issue via phone, and we'll be sure to share that with the appropriate teams. Unfortunately, you cannot transfer points between two accounts. Sign up for our emails to score15% offyour first order, early access to special sale events, and exclusive first looks at our newestarrivals. Their systems were recently updated, and they are currently working on getting the Help Page up-to-date with the new links for contact. Final sale items are not returnable. Not worth it! You can drop the item off at a Fedex location. You also can't return pieces you've worn, washed, or damaged in some way. Returns received after 90 days of the original order shipment date. Points will be awarded to your account once your order has been fulfilled. I have been trying to see about returning an item I purchased and cannot seem to get a response from anyone. They are a very small team, but please rest assured that they are always working hard to get responses to everyone, as quickly as they are able. Stores have convoluted return processes on purpose because they want to discourage customers from requesting a refund. As an Amazon Associate, I earn from qualifying purchases. That being said, we understand that sometimes life gets in the way. If the reason for your return is not due to the companys fault, they will deduct $5.99 from your refund. ModCloth final sale items are non-refundable. Store Locator Icon Stores Store Locator; Classic Awards; Gift Cards; Wish List; View Catalogs; Coupons & Promotions; Outlet Stores; Customer Service. Late returns will have the $5.99 shipping fee deducted and are not eligible for the $5 bonus offer. They charge a RETURN FEE. I will not purchase from a company that will not stand by their product quality. Worst of all, the clothes are shipped from the ModCloth Returns Department. Hi, there. Free gifts or promotional items with retail value. Thank you for your review! Posted by on Jun 10, 2022 in skullcandy indy evo charging case replacement | annabeth chase birthday. They are a small group, and they're currently working through extremely high volumes of incoming calls, chats, and emails. The e-commerce retailer stopped shipping to European markets in May 2018, because of the General Data Protection Regulation (GDPR) program launched. 01 Days : 22 Hours : 41 Minutes : 48 Seconds Tops & Bottoms starting at $10 Free U.S. Hi, Kaye. From there, you'll need to verify your email address and it will lead you through the process to get you back into your account. Private Label. The refund will be sent to the original form of payment. Step 2: Print the shipping label. For more information on our Return Policy, please click here. Please be sure to check your spam and junk mail folders as emails can go there from time to time. At this time, points can only be earned off of unique dollars spent in our store. I have tried contacting them by email and by phone and through the online chat option, and have gotten nowhere. Not OK.*Update - I finally got an almost refund. I hope that your order arrived and worked out for you, but if not, our Customer Care team will be glad to assist. **Please note that direct referral link is not compatible with Paypal or Afterpay payment methods. We are currently unable to offer gift returns, refunds to other payment methods, or exchanges for store credit. Mind you, their ground shipping takes over 1 week for items to arrive. Well do it for you! I'm very sorry for any trouble with getting in touch with our Customer Care team. You can drop the item off at a Fedex location. In that case, return the item by mail and include your measurements on the packing slip. Thank you for reaching out. Their contact link on the page is dead and my browser says insecure site. Quick Buy Customers from Alaska, Hawaii, Puerto Rico, and other locations outside the continental US must provide their own return shipping. Find locations. **Note that shipping cost is not refunded, and there is a $5 USD return fee for the use of our return label deducted from the refund total. How good is their customer service for returns? Thank you for your review! The person promptly replied that they received the item but hadn't refunded it yet because the refund department was behind. Also, the sizing can be way off. If you dont want to use Modcloths label, you can ship the items at your own expense to: Modcloth Returns 2250 Roswell DrivePittsburgh, PA 15205. Write down the tracking number so you can track its journey. If you are not signed in with your Rewards account, you will not see this dropdown option at Checkout. Hi, there. Fashion Nova Holiday Return Policy For more information, please visit our ModSquad Rewards page for more information. If your dress arrived with no care instructions, we would consider that to be a defect, and we apologize for the trouble this caused you. Shipping and handling are nonrefundable. Why bother risking it? Ground Economy Shipping on Orders $150+. Please note we do not allow stacking of coupon codes, so a referral code may need to be removed to take advantage of higher discounts during site wide sales and other special events. Still no answers to my calls or emails or chats. 0/10 do not recommend. Once you sign up, you can use DoNotPay to file a return request with hundreds of different companies, including T.J.Maxx, JCPenney, and Gap. Facebook. Returns Portal. You also cant return pieces youve worn, washed, or damaged in some way. Buying a product only to realize you dont like it is not uncommon, especially when you shop online. We hope you are 100% satisfied with your gift. Upon joining, you'll receive 50 points! What a bright time, it's the right time to shop the latest holiday dresses and skirts. Your email address will not be published. 250 Points = $10500 Points = $20750 Points = $301000 Points = $40. *By entering your email address, you agree to receive ModCloth offers, promotions, and other commercial messages. They will lose valuable customers and revenue this way. Exchanges must be received within 90 days. Well email you once we process your return or exchange. Depop Vs Poshmark: Which is the best for Sellers? Imported Fabric does not provide stretch. An email notification will be sent to you once the referral order is completed. You can read more about this in our Returns Policy on our site, within our FAQ: https://bit.ly/357GxJn. Sign up for our emails to score15% offyour first order, early access to special sale events, and exclusive first looks at our newestarrivals. You only need to do the following: Once you ship the product to ModCloth, you can sit back and leave the rest to us as we will reach out to ModCloth regarding your return. Hi, Aby. To check the balance of your points and available gifts navigate to the ModSquad Rewards page. Shipping and handling are nonrefundable. You can view ourPrivacy Policy hereand unsubscribe at any time. The Easy Return Label fee will be deducted from your store credit. I've sent 2 emails weeks ago and no replys. Subscribe and join 1000s of women who rely on Budget Fashionista for the latest in affordable fashion and beauty. If you dont want to wait that long, you can use the help of DoNotPay to speed up the process. ModCloth Return Policy ModCloth Return Policy will accept returns of unwashed, unworn, or unused items returned in as-issued condition for a full refund to your original payment method What is ModCloth State Return Policy? One-of-a-kind items (including vintage) are returnable for store credit only. When you buy via links on this page, I may earn an affiliate commission. If you live in the continental U.S., Modcloth will provide a return shipping label. To qualify for a return, items must be received back to our Fulfillment Center within 30 days of your original order shipment date (as printed on your packing. See my privacy policy. How Much Does It Cost to Repair a Necklace Chain? Well get rid of them in the blink of an eye. I am sorry to hear you had a frustrating experience with your recent return with us, but I am glad you were able to locate your tracking information, and we were able to process your refund for you. We will contact ModCloth and make sure the company respects your customer rights. Verification can help ensure real people write reviews about real companies. Does Modcloth have free returns? You can reach them at modcloth.com/help from 9am-8pm ET, Monday-Friday, and 10am-6pm ET on Saturdays. Go here to get your RMA number and return shipping label. Even if you have been sick and haven't been able to go outside of your house for 2 weeks, they still require the items to be received to their warehouse within 28 days of ship date. Sep 15, 2020, 08:08 ET. If you live in Hawaii, Puerto Rico, Alaska, or anywhere outside the U.S., you must arrange your own shipping. Sign up for our emails to score15% offyour first order, early access to special sale events, and exclusive first looks at our newestarrivals. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Need help preparing for a government test? Shipping . Once the order is complete, a notification will be sent. If your item has different fabric listed on the tag than what was listed on the site, that would be something we'd want to look into and correct.

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