and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Here are 8 tips for writing great reviews. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. The PayActiv app uses secure encryption and transmission technology to protect your data. Have a wonderful day. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Hi there,We sincerely apologize for your negative experience. I was extremely frustrated before calling and speaking with Ava. This rating has decreased by -17% over the last 12 months. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. We always try our best to do our job well and your kind words make it all worthwhile. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. . If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. We always try our best to do our job well, and your kind words make it all worthwhile. Customer service rep Zachery Marshall was very polite and patient. We may also receive compensation if you click on certain links posted on our site. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Information technology & services. It powers financial innovation by giving users the tech . PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. If i could i would give 0 stars this app and the service they give is horrible . One of our representatives will be reaching out to you shortly to assist you. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. He was kind and patient with me and was able to fix my paycor app issue within minutes. Have a blessed day. Devin picked up my case n made Mr a promise it woukd be resolved in a day. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. :). Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. We always try our best to do our job well and your kind words make it all worthwhile. Easy, free, instant mobile payments. Payactiv uses time and attendance data to provide earned wage access to employees. You can also easily lock lost or stolen cards. CONS. Have a wonderful day ahead! One of our representatives will be reaching out to you shortly. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. When comparing offers or services, verify relevant information with the institution or provider's site. 5/5 Jay! Thank Yall So Much Kudos to the whole entire Payactv team! There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Carefully review your finances and the loan cost to make sure it fits your budget. Payactiv is a life saver! My kids are sick and I'm a single mother who needed to get them to the hospital. Some employers also may limit how much of an advance theyre willing to offer. Payactiv SDS-IT. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Consider another cash advance option if your employer isnt enrolled. We'd like to turn this around and resolve your issue ASAP. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. LoanPro is a core lending software which specializes in the servicing of loans. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Up to 2 days early deposit of your paycheck2. This is maddening. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Literally the best agent ever! Thank you!! Hi Courtney,Thank you for taking the time to write a review about your experience. Daily pay is a really good app way better then this crap they call an app. A team member will be in touch ASAP. Hi Amy,We sincerely apologize for the inconvenience. Anyways 5/5 for Davis M! Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Stay away from this bank. Hi Erica,Thank you for taking the time to write a review about your experience. 20072023 Credit Karma, LLC. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Tried to not update my full money! Very knowledgeable and patient. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Have a blessed day. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This date may not reflect recent changes in individual terms. He deserves a huge raise. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. :), I am changing my review again because grace helped me out with no problem. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. World's #1 Fraud. 2023 GOBankingRates. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. We'd like to turn this around and resolve your issue ASAP. One of our representatives will be reaching out to you shortly. Shop Pay is an innovative payment solution developed by Shopify. I wish my employer used a more reliable system. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Yes. Replies to negative reviews in < 24 hours. Hi Clechelle,We sincerely apologize for your negative experience. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. In terms of security, no app is 100% secure. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Hi Contrast,Thank you for taking the time to write a review about your experience. Very helpful, understandable and fast. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. We always try our best to do our job well, and your kind words make it all worthwhile. I love this guy!! Hi Angelica,We sincerely apologize for your negative experience. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Money accessed through PayActiv will show as a deduction on your next paycheck. This product doesn't have any reviews yet. 2023 Payactiv, Inc. All Rights Reserved. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Ronnie was a FABULOUS agent to work with. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents We always try our best to do our job well and your kind words make it all worthwhile. He was very knowledgeable and suggested the best way to access my money the fastest way possible. I'm so grateful to have had the wonderful customer service he was able to provide for me. Its an app that people can use just like a regular wallet to store their card details and information. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! 2023 Payactiv, Inc. All Rights Reserved. We spend all day researching the ever changing landscape of HR and recruiting software. Dave charges a $1 per month membership fee, which is much lower than Empower. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. PayActiv is not a credit card or a payday loan company. Visit our guide to cash advance apps to learn about how these apps work. We hope to find a solution that makes you smile. But a small percentage of users didn't have a seamless experience. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Have a blessed day. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Have a blessed day. Its also one of the few cash advance apps Ive reviewed that offers cash advances. I had a big issue n called for days. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. In 2020, Payactiv released a short film titled, "We Heard You." Sign up for our daily newsletter for the latest financial news and trending topics. It goes against our guidelines to offer incentives for reviews. Anyone can write a Trustpilot review.

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